Casa Tortugas Boutique Hotel - A Hidden Gem In Cancun, Cancun - Reviews, Room Options & Prices 2025

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About the Hotel

4 Cenzontle Zona Hotelera, Cancun, Mexico, 77500

“The fine lagoon views made my stay absolutely lovely!”view full review

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One Bedroom Suite Street View

Max:

2 persons

50 m²

Shower

Air conditioning

room details

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Beachfront Luxury Studio Street View Across the street

Max:

2 persons

30 m²

Shower

Balcony

room details

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Oceanfront Luxury Suite Across the street

Max:

2 persons

35 m²

Shower

Balcony

room details

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Getting around

A guide to all available transportation options

City Centre

Cancun 8.3 km

Airports

Isla Mujeres (ISJ) 23.4 km

Cancun (CUN) 24.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable

“I loved staying in the spacious two-bedroom apartment at Casa Tortugas. It came fully equipped with a kitchen, making it easy to prepare our meals. The bed was incredibly comfortable, and the room was cleaned impeccably. Plus, the beautiful view of the lagoon made it even more special!” view full review

Relaxing Pool Area

“The pool area was fine and very serene. I spent many lovely afternoons lounging by the pool, enjoying the peaceful surroundings. The garden added to the ambiance, and I found it to be the perfect spot to relax after exploring. The rooftop bar offered magnificent views, especially during sunset!” view full review

Poolside Cocktails

“I was delighted by the delicious cocktails served at the rooftop bar. Every evening, I enjoyed watching the sunset while sipping on a perfectly mixed drink. The atmosphere was lovely, providing a great end to the day after exploring the area.” view full review

Well-equipped Bathrooms

“I appreciated the cleanliness and functionality of the bathroom facilities. Everything was very well-maintained, and the shower had excellent water pressure. Having everything I needed made my stay enjoyable and hassle-free!” view full review

General

Non-smoking rooms
Free Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Luggage storage
Fire extinguishers
Key card access
Key access

Sports & Fitness

Diving
Snorkelling
Golf course
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

Outdoor dining area

Children

Cots
Baby pushchair
Board games
Children's pool

Spa & Leisure

Infinity pool
Beach umbrellas
Sun loungers
Garden area
Pool with view
Shallow end

Room features

Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

4 Cenzontle Zona Hotelera, Cancun, Mexico, 77500

Map view

4 Cenzontle Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

1.5 km

Night club

Coco Bongo

2.4 km

Landmark

Cancun Convention Center

2.3 km

Landmark

Float Fun Cancun

1.3 km

Landmark

Scenic Tower Cancun

2.0 km

Beach

Playa Tortugas

1.8 km

Night club

The City Nightclub

2.4 km

Landmark

Jardin del arte

1.7 km

Night club

Palazzo

2.5 km

Beach

Chac Mool Beach

2.3 km

Church

Parroquia de Cristo Resucitado

2.5 km

Landmark

Playa Tortuga Ferry Terminal

1.9 km

Aquarium

Interactive Aquarium

3.2 km

Landmark

Galeon Capitan Hook

2.1 km

Landmark

Bungee in Cancun

1.9 km

Landmark

Sail Away Cancun

1.9 km

Landmark

Museo de Arte Popular Mexicano

2.6 km

Beach

Playa Forum

2.4 km

Night club

Mandala Nightclub

2.3 km

Night club

Daddy'O

2.3 km

Beach

Mandala Beach Club

2.4 km

Gallery

Galeria Balance Cancun

2.2 km

Museum

Cancun Wax Museum

3.1 km

Landmark

Water Park at The Grand

2.3 km

Landmark

Yamil Lu'um Archeological Site

3.2 km

Landmark

Scorpion's Temple ruins

3.2 km

Landmark

Playa Lagarto

2.5 km

Landmark

Parque Ventura Cancun

2.6 km

Landmark

Avenida Kukulkan

3.9 km

Nearby

Harbour

Aquatours Cancun

220 m

Restaurants

Bonanza

1.9 km

Blvd Kukulcan K.M. 6.5 Interior Playa Tortugas

Reviews and Ratings

Feedback from previous guests about their experience.

John

United States, February 2025

8.6/10

We had an incredible stay at this charming boutique hotel! The serene atmosphere and beautiful surroundings made for a perfect getaway. The staff was exceptionally helpful, and the amenities in our room were fantastic. However, we did find the dining options nearby were somewhat limited, and the price felt a bit high for the street view room. Overall, it's a lovely spot for a peaceful retreat.

Rooms

9.0

The room was clean and spacious, with excellent amenities for cooking. The air conditioning worked perfectly and kept us comfortable at night.

Service

10.0

The staff was genuinely kind and accommodating, offering great recommendations for local activities and restaurants.

Location

9.0

Nestled on a side street by the lagoon, the hotel felt private yet was conveniently close to local attractions and public transport.

Dining

6.0

Dining options were limited nearby, but the hotel was great about arranging local taxi services for us to explore.

Facilities

9.0

The infinity pool was a highlight-perfect for relaxing in the sun while surrounded by nature.

David

United States, October 2024

9.2/10

I had a wonderful stay at this boutique hotel, tucked away from the hustle and bustle yet still easy to access the nearby attractions. The rooms were spacious and offered stunning views, and the pool area was a nice extra touch. Even though there's no restaurant on-site, the nearby dining options were plentiful. The only downside was having to order in or cook for myself, but the overall experience was fantastic for relaxation.

Rooms

10.0

The rooms were spacious, clean, and boasted a beautiful lagoon view.

Service

10.0

The staff were always smiling and genuinely cared for all guests.

Location

10.0

Nestled in a quiet area right across from the ferry to Isla Mujeres, it was perfectly situated for a peaceful getaway.

Dining

7.0

There wasn't a restaurant on site, which meant I had to explore local food options, but the nearby restaurant was definitely worth ordering from.

Facilities

9.0

The pool was refreshing and made for a great break between my activities. Plus, there's a rooftop bar with a fantastic view.

Glenn

United States, October 2024

9.0/10

I absolutely loved my stay at this boutique hotel! It's a serene retreat with stunning views and spacious accommodations that truly make you feel at home. The cleanliness and attention to detail were impressive, but keep in mind there's no beach directly on site, although a lovely beach is just a short walk away.

Rooms

10.0

My room was incredibly spacious, featuring all necessary amenities and a beautiful view of the lagoon. I really appreciated having a kitchen area to prepare breakfast.

Service

10.0

The service was seamless and attentive; using WhatsApp to communicate made everything easy, and they provided great local tips.

Location

9.0

The hotel is perfectly located in a quiet spot on the lagoon side, just a two-minute walk to the bus stop and close to the ferry for Isla Mujeres. I loved this proximity to both attractions and the tranquility of the hotel zone.

Dining

7.0

Dining options weren't extensive at the hotel, but the availability of a kitchen in my suite made it easy to enjoy meals at my own pace.

Facilities

9.0

The infinity pool was breathtaking and offered a perfect spot to relax with a view. The rooftop bar was a highlight with its ambiance and delicious drinks.

Hank

United States, October 2024

9.2/10

Casa Tortugas is an absolute gem! The atmosphere is serene, with stunning views and a beautiful pool area. Our suite was spacious, comfortable, and well-equipped, perfect for relaxing after exploring Cancun. The staff here truly made our experience unforgettable with their warmth and helpfulness. While I wished there were more dining options on-site, the nearby restaurants made up for it. Overall, it's an amazing place for families seeking a peaceful getaway, but be prepared that the dining experience could be limited at times.

Rooms

10.0

The suite we stayed in was spacious, modern, and had a lovely view of the pool and lagoon. It was clean and comfortable, making our stay very enjoyable.

Service

10.0

The support from the staff was exceptional. Alex and Cristina were proactive in helping us with anything we needed and responded quickly to our inquiries.

Location

10.0

The hotel is in a peaceful spot right off the lagoon, making it perfect for those wanting to escape the crowds while still being close to the beach and local attractions.

Dining

7.0

While there are limited on-site dining options, the restaurant across the street offered delicious meals and there are plenty of other nearby restaurants to explore.

Facilities

9.0

The amenities were top-notch, especially the well-maintained pool and the rooftop bar offering beautiful views.

Jeffrey

United States, September 2024

9.0/10

Our stay at Casa Tortugas was truly delightful. The hotel has a unique charm, offering a peaceful retreat away from the bustling party scene of Cancun. The spacious room had a stunning view, and the pool area was simply fantastic. It was great to be welcomed by the family who runs the hotel, but the location is a bit outside the main beach area, which may not suit everyone.

Rooms

10.0

The room was incredibly spacious and featured a fully equipped kitchen, providing a comfortable home-like feel. We had our own purified water dispenser, eliminating the waste from single-use bottles, and enjoyed a breathtaking view over the pool and lagoon.

Service

10.0

Alex and his family were wonderful hosts, making us feel at home with their warm welcome. They even provided a dedicated WhatsApp chat for any needs we had during our stay.

Location

7.0

While the hotel is a bit of a drive from the popular beaches, it provides a safe and quiet retreat. There's a bus stop nearby, which made it convenient to explore the area without needing a car.

Dining

8.0

Dining was not included, but we appreciated the options nearby, including a large grocery store just a short drive away.

Facilities

10.0

The pool was the highlight of the facilities. It was well-maintained and offered beautiful views, perfect for relaxation. The rooftop area for sunset views was also a fantastic feature.

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